Pakistani American entrepreneur Abul Islam is determined to use cutting edge technology to repair the United States’ struggling infrastructure system. He also believes that a strong immigration system and a homegrown STEM talent pipeline are both vital to making that happen. Listen to learn how he built a $50 million company from the ground up!
Transcript
Denzil Mohammed: I’m Denzil Mohammed and welcome to JobMakers.
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Denzil Mohammed: So we finally have an infrastructure bill signed into law last November. America’s infrastructure is not in good shape and we need solid infrastructure to grow the economy. How else do we get to work? Ship supplies? And travel from here to there? But who’s doing the rebuilding? For Abul Islam, immigrant from Pakistan and founder, president & CEO of AI Engineers, headquartered in Middletown, Connecticut, he’s one of the people helping to rebuild America. AI Engineers is a consulting firm that builds and rehabilitates bridges, transportation systems, and building systems throughout the U.S. Since 1991, AbuI has created nearly 1,000 jobs and today leads a $50 million company. Abul believes in power of education, particularly in science, technology, engineering and math, or STEM, to uplift urban centers and create a pipeline of skilled workers. Because while we draw that talent from international students and H-1B workers, it’s something the U.S. is sorely lacking in its own students and future workforce, as you’ll learn in this week’s JobMakers.
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Denzil Mohammed: Abul Islam, founder, president, CEO of AI Engineers in Middletown, Connecticut, welcome to the JobMakers podcast. How are you?
Abul Islam: Thank you, Denzil. How are you doing?
Denzil Mohammed: I’m pretty good. So give us the 30-second pitch about your company, AI Engineers. What do you do?
Abul Islam: We do consulting, engineering, construction management for usually government agencies, state, municipalities. We’ve also worked for federal government. Ninety percent of our business is with the state DOTs, government agencies, clients that own transportation networks. And the business has grown from two people, me and my wife, in 30 years to 261 people, six offices, Middletown, Connecticut, as our headquarters. We have grown significantly in the last five years. We started as a minority disadvantaged business. That was a great help. And now we are looking forward to growing this business, actually doubling our revenue in the next three years.
Denzil Mohammed: So why do you consider this line of work important? And briefly, how has it evolved over the years? ‘Cause you’ve been around for, what, 30 years now?
Abul Islam: Yes. This line of work is important for our country, our society, our community, because if you don’t rebuild your infrastructure, which is about at least 50, 60 years old … bridges, highways, public buildings, water, wastewater, sewer systems … if you don’t rebuild them, you will not have growth and economic development. And we in the U.S. were the pioneers of building the first world-class highway, connecting 3000 miles east-west, 2000 miles north-south, the crisscrossing highways. But then somehow after the ’80s, we did not expand anymore, unlike China and other emerging countries who has really invested a lot more since the mid ’80s or early ’90s. And they have more modern infrastructure from high-speed trains to [inaudible] interchanges, highways connecting big cities, transportation, intermodal network and so on and so forth. So our business is absolutely critical in rehabilitating, upgrading and repairing our bridges and highways. So it’s all the more important for us to really rebuild our infrastructure now that we have finally got some money in the infrastructure bill to rebuild our infrastructure so that we can sustain our economic and social development. And that’s how critical infrastructure is and that’s our line of business.
Denzil Mohammed: Thank you for articulating that it’s so key to economic growth and that there was a time when we weren’t growing as fast as other countries. So you were born in Pakistan and a lot of Americans don’t have any idea what life is like in other countries. Can you sort of just take us back to your childhood in Pakistan and paint us a picture? What was it like growing up?
Abul Islam: It was good generally back then when I was growing up in the late ’60s, ’70s and ’80s. I came to the United States January 1983 and life wasn’t that bad. I enjoyed my time in Pakistan when we were growing up, going to the engineering school. I used to hang out at the U.S. Information Center, for that matter German or French, in Karachi, cultural centers and all that, and learned a lot about other countries and cultures by being in Pakistan before I even decided to come for my graduate studies in engineering.
Denzil Mohammed: So education was something that was really important in your family, right?
Abul Islam: Yeah, absolutely. As I said that my grandfather got an English education, that was almost like 110 years ago. And then he got a government job with the Indian government, which was the capital in Kolkata, which is Calcutta back then. And successively, all of the family members went to schools, 12-year schools, colleges in Karachi, New Delhi, wherever. Our family spread all over the subcontinent and they made it a point to send their kids to school. Even if they have economic difficulties or challenges, middle class people, two parents working for a government making ends meet, but they’re paying the tuition fee for sending their kids to English school or the local schools, taking a lot of attention on what they study. We were seven brothers and sisters. I was the second one.
Denzil Mohammed: You arrived in the U.S. in January of 1983.
Abul Islam: That’s right.
Denzil Mohammed: In New York City. What was the experience like when you first moved here?
Abul Islam: I was excited, although I didn’t have a lot of money. I didn’t know how I would meet my expenses for the next one and a half years. I didn’t have the tuition paid. I got an interest-free loan and some grants to pay for my tuition for first, second and third semester, but I just had an allowance of $200 a month for living expenses. You couldn’t just live in New York City for $200. All that was in 1983, the minimum was there like $700 back then for a student, but I had $200. That was why, so I had to do work in the campus, outside the campus and full time student, but I didn’t complain. I worked whatever opportunities came along my way. I worked and without a lot of money I had a good time. I tried to immerse myself in the cultural milieu of New York City, which I loved. So many people from so many countries, so many intellectual discussion, music. You used to get $2 music tickets at the Juilliard School or others, where you can be there, fraction of the price, in a concert or something. So all these things were not there in Pakistan, the cultural part, the art part, other than engineering, which also expand my vistas and horizon with regard to life, society, and community. So I can make a distinction between where I am from and how this society is different.
Denzil Mohammed: I love how you were already such a curious person and to be able to absorb all that New York City had to offer. And you’re an engineer, but you’re absorbing music and art and history and politics. Really, really fascinating. But you did not intend to be an entrepreneur. You didn’t come here with the intention of starting a business. What brought you into this space of entrepreneurship?
Abul Islam: Need basically. The engineering salary was hardly enough to sustain a family. I just got married in ’89. I had my first born in ’90. I had signed up for a mortgage in March 1990. People were advising, “Hey, there’s a minority business program.” And my big company that I used to work for, I was a licensed agent. Hey, you can start a company. I said, that’s a good idea. So I thought this over, sat on it for months, and six months and eight months. Then after a year, I took the leap of faith and started my own company. And it didn’t go anywhere in the first 18 months, you know, almost ran out of my last saving on the 18th month before I got my first contract for $50,000. That’s when it took off. And from the first $50,000 fee job we are a $50 million company today. And I work like a dog, doing night work, doing day work, and myself the production guy one day, you know, my wife doing the accounting and billing and all that stuff. Making calls to clients, small enterprise and all that. So it took a long time. And that was a great time to really understand what business is. Accountants came along the way, lawyers, and you gotta know. Went to a couple of business training schools, three day classes, two day, whatever. I took a lot of those classes, and that opened my business with regard to the world of business. ‘Cause nobody in the family had anything to do with business. Science, engineering, or maths or doctors, engineer, lawyer, those were the three professions, in fact. So nothing else, no concept of a businessman.
Denzil Mohammed: I mean, that’s what I was about to say. There’s so many programs available now for budding entrepreneurs, mentorship programs, incubators, all sorts of things. And 30 years ago, we didn’t have those things. So it’s quite remarkable that you were able to bootstrap and, without having a safety net, very importantly, you’ve imbued your company with particular values. And I know that you are well aware of how aware young people are today of corporate responsibility. Can you talk about that and why those values are important?
Abul Islam: They want to have the companies to have values, societal values, transparency in internal dealings too. That is very crucial for you building an agile organization, especially in our age where DEI [diversity, equity and inclusion] is also so important. You know, it was not 20 years ago. I mean, DEI is, should be real. DEI was always there for these big corporations to Wall Street. They had somebody from our background, ethnicity, color or whatever, put in a nice place, but he or she didn’t have the real power. What the industry is asking for now, that if you have anybody, any ethnic class, gender protected and all that, if you, he, or she’s got the power, it better be real power in the organization. Just don’t put your face on that, say we are in compliance with all minority requirements. That was the product I saw, but not anymore. Many companies, including private Wall Street companies, are serious about giving opportunities to the qualified person across the board, across the DEI spectrum, diversity, equity and inclusion. So this is real, this is good. This is happening in my lifetime, after 30 years in business. It was not there.
Denzil Mohammed: And I do recognize that you’re very intentionally coming up with a new mission narrative for your organization. And this I imagine is a huge part of that.
Abul Islam: Absolutely. So I have it, a book, you can have it in our website too. It’s called AI Engineers. As you can see, it’s called Our Agile Journey and in the second page of the book it says, and this is based on my own experience working with government agencies, that most organizations are rigid machines, triangle or hierarchical silos, and all that. What we want to be is an agile organization where the we, people-centric culture … agile is people-centric, rapid decision-making, collaborative team-oriented environment. And we are rather a nucleus here and all the teams are working. This concept took me, this book is three years old and every employee has this book now. And we question them. We ask them, well, are we in compliance with this book? We must practice agility because we live in a very uncertain and unpredictable world. When you can predict what is gonna happen tomorrow, you can have a process, manual, procedures, which is all good. So much of our world was, you know, last 50 years of industrial, economic, huge development that we made everywhere, government, private and all that, was predictable, that we can predict this, we can predict the outcomes. Therefore, a structured organization tends itself to make sense. When our world is totally changing and become more unpredictable, more destructive, all of the factors, including new technology, you simply can’t use that rigid structure, especially in an organization where people work with their intellect, engineering talent, experience and all that. So the agile practice is a logical conclusion for the successful engineering firm of the future.
Denzil Mohammed: I love that you’re holding yourself accountable.
Abul Islam: Yes, absolutely.
Denzil Mohammed: I wanna get into one particular area that’s really of interest to me and I’m sure to you too. So I’ve counted at least 23 job openings on your company’s web site. We know that there’s a shortage of American students in STEM and for international students, foreign students who come to the U.S. tend to dominate the STEM areas. So we often have to rely on that foreign talent. And, of course, you know that foreign talent brings diversity, which in and of itself has its own richness. But what have you been doing or seeing when it comes to addressing this issue of education broadly, but also students in STEM?
Abul Islam: It’s the need for businesses, just not our business, it’s across the board, any sizes, that there is a huge crisis of skilled workforce. When we found what was useful was the H-1B process. So historically we had used the H-1B process very successfully, going to the campuses with the master’s program, or even a bachelor’s program. They get a year or two for working legally after from their graduate school, have an engineering four year or five, six year degree in masters. And then they can work for us for another three to six, sometimes nine years on the H-1B. That’s a great move for companies like us because we have a hard time attracting and recruiting the best and the brightest. We definitely need this foreign talent to come to the United States, immigrants, especially with the four-year engineering or technical degree program. And they become eligible to work for us for three years with a certain minimum cap of salary that the federal … actually we pay more than that. Right now the market is whatever the … even the minimum salary of an entry level engineer [Inaudible]. The U.S. government says, pay 58. We pay at least 10, 15 percent over that just because of the market dynamics. Otherwise we’ll not have the talent. That is such a good program because not too many people in the 1980s, since the ’80s, have gone to engineering school, ’80s, ’90s. They have gone to finance schools and this and that. So we don’t have the number of engineers, four year degree engineers, in many disciplines like we had in the 1980s or ’70s.We were self-sufficient, no longer self-sufficient. So we need a lot of engineers. And H-1B program is a good program for any business, I think, especially as it has proven we have a history of successfully using the H-1B program who have eventually become, gotten green card has many of them, and became part of the American experience for them as well. They’ve gotten better jobs and families situated better. They own property in five … many of the people that I hired, on the fifth year they bought a house, on the 10th year they had the American life, you know, two, three cars, their kids are going to better schools and they’re paying taxes. So, it’s the win-win situation for all.
Denzil Mohammed: Attracting foreign talent does nothing but good for our country. But I know you said that education was really important in your family growing up. And I know it’s important to you now, and you do some work with school districts and community colleges. Can you describe some of the things that you’ve been doing and what kind of impact they’ve had?
Abul Islam: Connecticut Business and Industrial Association has done a lot of work in alliance with all sizes of businesses, small, large, medium size, to go into our urban schools and kind of guide them, inspire them, help them. So I’ve been a founding member of the Academy of Engineering in Hartford high schools, in 2009. And we had firsthand experience with the teachers and the kids, but the majority of the kids need some kind of remedial program, support, guidance, inspiration because of the socioeconomic condition in many of the urban areas. So that inspired me a lot to, under the National Academy Foundation, Stamford, I started the program. And all of us businesses, from Pratt and Whitney, from AI Engineers, from Eversource, they sat on the board of directors and really went into selected high schools, you know, at the 10th, 11th, at 12th grade, and saying, how could we help? How could we help to align them with the employers, whether they’re manufacturing employers, engineering employers, any employers, and how could the community colleges also help? ‘Cause many of them has socioeconomic issues, also a single parent, not enough guidance within the neighborhood or the family, figures that they can look up to except for the school. So if you inspire them, [inaudible] they go into a group of 30, 40 kids graduating and talk about what we do as engineers or the guy from Pratt & Whitney, or the lady from another company saying that we are doing these interesting things, or would you like to be an engineer? And if you like to be an engineer or a scientist, you have to do this, this, that you have all these. They built all these computer models. Some of them went to Nepal. We funded that. We provided scholarships in the company too. And many of these … actually AI has since 2009 have two candidates that we tracked from that high school that we recruited them. We would just have them three-week internship while they were in the ninth grade, 10th grade, 11th grade. And then they came, went to community college and then we followed them, their progress. And then they went to the four year school and now two of them are working for seven years, and one of the senior engineers of AI, we got them from the academy program. So if the businesses do it in alliance with three nodes of a triangle: community college, high school and business. So if you draw a triangle, and if it works seamlessly information exchanges. I think this will be it, universally, a universal approach, that the role of the community college is very important for the entire industry, the engineering and all that. And the community colleges that are in close proximity or in the urban areas where the school systems are generally not as great as they are in the suburbs. Why don’t the businesses go and kind of give their time and attention because it indirectly helps them with regard to the workforce of the future.
Denzil Mohammed: That’s terrific. And this is private sector in action, right, and paying dividends. So you get the talent that you foster and you nurture. So finally America has given you a home and a successful business and what I would argue is a beautiful legacy. What are your thoughts about the United States as a home for entrepreneurial immigrants like yourself?
Abul Islam: It is the country that has given the maximum opportunity to immigrants historically. I think it’s a great place to start a business, especially for an immigrant, you know, follow the rules and procedures in the books, pay taxes, talk to people, come up with a new product and services, whatever you do, it is a place. There are other countries European countries, Australia, Canada, but nothing has the culture and the historical legacy as America has. If you have the desire to succeed, you have to be ready for it. And this is the country that’ll make it happen for you. So I have, I’m very happy about United States and being a citizen of this country.
Denzil Mohammed: Incredible. Abul Islam, founder, and president and CEO of AI Engineers, thank you for joining us on the JobMakers podcast. This was a really interesting conversation.
Abul Islam: Thank you, Denzil. Thank you for your time.
Denzil Mohammed: JobMakers is a weekly podcast about immigrant entrepreneurship and contributions produced by Pioneer Institute, a think tank in Boston, and The Immigrant Learning Center in Malden, Massachusetts, a not-for-profit that gives immigrants a voice. Thanks for joining us for today’s powerful story of immigrant entrepreneurship. Remember, you can subscribe to JobMakers on Apple podcast, Spotify, or wherever you get your podcasts. And please give us some stars. I’m Denzil Mohammed. See you next Thursday at noon for another JobMakers.